Category: Chatbot News

Chatbot News | November 8, 2022
Understanding the key differentiators of Conversational AI

With the onset of the 2020 pandemic, customers do not want to step out of their homes and interact with humans in person. Conversational AI enables them to resolve their queries and complete tasks from the comfort of their homes. Be it finding information on a product/service, shopping, seeking support, or sharing documents for KYC, they can do this without…